Question 1

How do I register?

Accepted Answer

Go to https://www.fetch-id.com/register

Question 2

How do I add my Contact Information?

Accepted Answer

Sign In | Select the pet to update | Go to 'CONTACT DETAILS' | Make your changes and 'SAVE'.

Question 3

I am having Trouble Registering or making changes

Accepted Answer

This is typically an issue with the user's browser. Please do the following: Quit and Restart your browser. Try registering or making changes again.

Question 4

I just adopted a pet. How do I transfer my contact information?

Accepted Answer

You must register to create an account in your name with your contact information for the pet you adopted.

Question 5

I have to remove a pet from my account

Accepted Answer

Go to https://www.fetch-id.com/support/charge

Question 6

I want to Cancel a subscription.

Accepted Answer

Go to https://www.fetch-id.com/support/cancel